Telemach d.o.o. (Telemach DC3) Data Center

Telemach is a leading provider of television, internet, and mobile telephony in Slovenia, also offering colocation services through its state-of-the-art data centers. The company delivers advanced, high-quality television in HD and 4K resolutions, high-speed internet, and modern mobile services via MORE packages, ensuring entertainment and communication are accessible across all devices for private and business users, whether at home, work, or on the go.

Telemach's data centers boast Tier III certification, guaranteeing a high level of reliability with 99.982% uptime and a maximum of 1.6 hours of downtime per year. This certification ensures maintenance without downtime, as any component can be removed or repaired without affecting center operations. Security is paramount, achieved through a comprehensive system including a built-in anti-burglary system, central video-surveillance (CCTV), additional access protection, 24/7 onsite security staff, and constant technical supervision.

To ensure continuous operation, the data centers employ an N+1 redundancy system for critical components, including UPS Redundancy (N+1), Cooling Redundancy (N+1), and Standby Power Redundancy (N+1), making the infrastructure highly resistant to faults. Furthermore, the center is designed to sustain operations for 72 hours in case of power failure, providing exceptional resilience.

The data center caters to customers needing top-notch service according to the highest international standards, offering a range of colocation options such as Full Cabinets, Partial Cabinets, Shared Rackspace, and Cages. To support customer operations, Telemach provides Remote Hands service and ensures the constant presence of onsite technical staff (24/7), alongside the permanent security presence.

Telemach has secured its position as a market leader through constant investment in technological innovations and high-quality customer care, serving users in Slovenia and globally. An independent survey conducted by Umlaut between January and June 2020 confirmed the superior user experience of Telemach's networks, which received the "Best in the Test" certificate for both its mobile and fixed broadband networks, based on a crowdsourcing methodology that accurately reflects real-world performance.