Telemach d.o.o. Data Center

Telemach is a leading provider of comprehensive telecommunications and data services in Slovenia and globally. They offer a range of products including television, high-speed internet, and the best-selling mobile telephony in the region. Their services are designed to make entertainment and communications easily accessible across all devices for private and business users, providing advanced and high-quality television in HD and 4K resolutions and modern mobile services via their MORE packages. They also function as a colocation provider.

Telemach operates a modern data center that delivers flawless, top-notch service adhering to the highest international standards. A high level of security is maintained through comprehensive measures. These include a built-in anti-burglary system with central video-surveillance, additional access protection and control, and the constant presence of a supervisory technical and security service. The facility is monitored 365/24/7 for all key parameters, and it features ISO27001 Certified CCTV surveillance and 24/7 onsite security staff.

The data center is certified as a Tier III facility, which is a significant indicator of its high availability. The Tier III designation means the center allows for maintenance without downtime, enabling any component to be removed or replaced without affecting the center's operation. Its robust architecture is backed by an N+1 system for resistance to faults, which is applied across the UPS Redundancy, Cooling Redundancy, and Standby Power Redundancy.

This commitment to redundancy and design translates into exceptional reliability metrics. The data center boasts a 99.982% reliability and is designed to have a maximum of only 1.6 hours of downtime per year. Furthermore, the facility ensures 72 hours of operation in case of power failure through its standby power system. Services offered in the data center include Full Cabinets, Partial Cabinets, Shared Rackspace, Cages, and Suites, supported by Remote Hands services and a Meet-Me-Room (MMR) with connections to seven peering networks.

According to an independent survey conducted by the international consulting company Umlaut between January and June 2020, Telemach was certified as having the best mobile and fixed broadband network in terms of user experience. The research used a "crowdsourcing" methodology to accurately reflect true user experience and device performance. Telemach's networks received the highest cumulative score across all tested elements, earning them the prestigious "Best in the Test" certificate.

Telemach consistently provides high-quality services to its many private and business users both locally and worldwide by combining the best market offers with superior customer care. The company maintains its competitive edge through constant investment in technological innovations, ensuring its infrastructure and services remain state-of-the-art. This dedication to quality is upheld by 24/7 onsite technical staff to ensure the continuous high performance of all operations.