wilhelm.tel GmbH Data Center

Established in February 2009, this facility is located in the heart of Norderstedt and provides premium connectivity to the Hamburg metropolitan area. Operating from a repurposed 20 year old warehouse, it blends industrial strength construction with modern technical infrastructure. The site is highly accessible, only 15 minutes from Hamburg Airport and the A7 highway. Public transport users can reach Hamburg Railway via metro within 30 minutes. Free on site parking is available for clients and technicians, adding further convenience.

The data center operates across 2,000 m² of whitespace with the ability to expand to 4,000 m² in the short term. This built in scalability supports a wide range of deployments, from single racks to large private suites. Colocation options include suites, private rooms, cages, footprints, and full racks. On site office space is also available for administrative and technical teams.

Designed for high density environments, the facility offers a total power capacity of 10 MW. Power is fully redundant to ensure uptime and is backed by UPS systems and on site generators. Climate control is handled by dedicated air conditioning systems with continuous 24/7 environmental monitoring to maintain ideal temperature and humidity conditions for hardware.

As a carrier neutral data center, the facility delivers extremely high throughput capacity. It is connected to all major Hamburg colocation hubs through redundant fiber from wilhelm.tel. On site carriers include wilhelm.tel, COLT, Deutsche Telekom, Versatel, and HanseNet, while additional carriers such as Level 3, Tiscali, and Telefonica are available via circuits. Integration with four peering networks ensures low latency data exchange and resilient network routes.

The site uses a multilayered security model that includes 24/7 client access, constant video surveillance, and a comprehensive alarm system. An automatic fire suppression system protects equipment without using water. In addition to round the clock access, Remote Hands services are available to support clients with technical tasks, hardware resets, and cabling as needed.